Training and support

Access our free training and support in web content management, user experience and digital design.

Web publishing

The Website and Communications team are currently migrating websites from our old content management system (CMS), EdWeb, to our CMS, EdWeb 2. Training is offered in how to use either platform.

EdWeb training

EdWeb 2 training

Support guides for each CMS have been created and uploaded into a Wiki.

EdWeb Support Guides (Wiki page)

EdWeb 2 Support Guides (Wiki page)

If you are unsure which CMS your site uses, please speak to your site Lead Publisher.

List of Lead Publishers (Wiki page)

The Web Publishers Community has a hybrid monthly get together where presenters give insights into a range of topics. If you are interested in joining the community, please take a look a the community web page.

Web Publishers Community

Content guidance and policies

Training and guidance is provided to help you produce effective digital content for the web.

The Effective Digital Content training course is mandatory for all web editors. By undertaking the course you will learn good practice in writing and structuring information for digital media.

Effective digital content: engaging online audiences

The editorial style guide provides details on how to use words to create accessible content.

Editorial style guide

Managing your website

The Website and Communications team provide a range of services to help you manage your website.

If you wish to talk to somebody within the team, you can request a one-to-one support clinic.

Website support clinics

A number of widgets have been made available for you to use on your website. Using these widgets can help you comply with cookies legislation or integrate with University systems.

Embed and integrate with third party content

To help ensure that your web site meets the needs of your users, you can use the available site appraisal tools. 

Site appraisal tools

User experience

The user experience team have published guidance and training materials to help you consider your users needs on your website.

Learn about core research and design techniques.

Research and design techniques

View user experience training videos on LinkedIn Learning

On-demand user experience training (LinkedIn Learning)

Social media

Be aware of the potential impact of social media engagements on individuals and the organisations they represent.

Social media policy and guidance